Your trip with Air France Smart Connect

Find your itinerary by entering your departure and destination city on the Air France website. If your trip is not entirely operated by Air France, we suggest you book with Air France Smart Connect, in partnership with Dohop. Your trip includes an Air France flight, a partner-operated segment (Transavia flight or SBB train), and the Dohop connection service to assist you in flight cancelation, delay, or postponement.

You will receive an email confirmation of your Air France Smart Connect booking, including the Dohop connection service. You will also receive a confirmation for each route (Air France, Transavia, SBB).

You can customize your trip's flight segment(s) by choosing a seat, baggage, and meal option directly on the operating airline's website (Air France , Transavia). Use your dedicated booking reference to log in and select your options for each relevant flight.

You must check in separately for each flight on the respective airline's website (Air France orTransavia). We recommend checking in online up to 30 hours before your departure. If online booking is unavailable, you can go to the check-in counter at the airport.

When you travel with baggage in the hold, you must collect them at the baggage carousel when you make your connection. To continue your trip, you must re-check your baggage for the next flight at the check-in counter in the departure hall before going through security. If traveling with hand baggage only, you may proceed directly to the security checkpoint for your connecting flight.