Get insurance for your trip

This travel insurance policy is for you if: - you are an individual or a professional booking one or more plane tickets on the Air France website any destination offered by Air France (except destinations excluded by the insurance contract) - you wish to protect yourself against certain unforeseen events beyond your control, occurring before or during your trip - you are a French resident - your trip does not exceed a maximum duration of 3 consecutive months This insurance policy is not for you if: - your trip exceeds 3 months in duration - you plan to take part in certain extreme sporting activities or competitions during your trip - you want to cover several trips during the year - your trip has already begun - your trip takes place in a country excluded by the insurance contract - you are already covered by another insurance policy offering the same benefits

Travel insurance won't reimburse you if you decide to cancel or change your trip because you change your mind, or the local weather doesn't suit you. However, you can be reimbursed if your flight is cancelled or modified for an unforeseen reason beyond your control, listed in your contract - a couple of examples: - you catch the flu and are unable to travel, - a member of your family dies, - you fall down the stairs and have to stay at home, - someone who was due to travel with you is ill and can no longer leave, - your employer changes your vacation dates, - you separate from your spouse with whom you were due to travel, - you have a contraindication to the vacation required to reach your destination, - your visa application is refused by the local authorities, - any other unforeseen reason beyond yourcontrol, for which you can provide proof (e.g. your pet is in hospital and you need to look after him/her, you have an unexpected medical appointment that cannot be rescheduled...) To consult all reasons for cancellation or modification covered, please refer to the General Terms & Conditions of your contract.

No. Travel insurance will not reimburse you in the event of flight cancellation by the carrier, even in the event of a strike. Only the cancellation of a plane ticket by you, and for a covered reason, will entitle you to a refund from the insurance. To obtain reimbursement for a cancelled ticket, please contact Air France customer service directly.

The insurance product suggested to you includes coverages that correspond to the type of plane ticket you have purchased. The coverages may therefore differ depending on the type of plane ticket you choose. Example 1: If you have purchased a Flex ticket, this can be cancelled and modified free of charge by Air France. In this case you will not be proposed insurance including cancellation cover Example 2: If you have purchased a Standard or Standard Plus ticket, the plane ticket is non-cancellable but may be modified at extra cost. In this case, we propose you insurance including cancellation cover. If you have to cancel or modify your trip for a reason covered by your contract, Allianz Travel insurance reimburses the amount of your ticket that you have to cancel or the modification fees charged. In the event of a ticket change, any fare difference with the new ticket is not covered by the insurance. Example 3: If you have purchased a Light ticket, the plane ticket is non-refundable and non-modifiable by Air France. In this case, we propose you an insurance policy that includes a cancellation cover. If you have to cancel or modify your trip for a reason covered by your contract, Allianz Travel insurance reimburses the amount of your ticket that you have to cancel or modify.

Medical and hospital expenses abroad coverage provides reimbursement of Unforeseen, out-of-pocket emergency medical expenses you may incur during your stay abroad : - a consultation in a doctor's surgery for minor health problems such as gastro-enteritis, angina or allergies, - medical examinations and/or medication prescribed by a local doctor, such as blood tests or X-rays... - emergency dental expenses in the event of toothache, for example, - Advance payment of hospitalization costs in the event of an accident or more serious health problem (accommodation, surgery, examinations, etc.). In all cases, do not incur any expenses without the prior agreement of the Allianz Travel medical assistance service, available 24 hours a day on 00 33 (0)1 42 99 64 16 (toll-free). Please let us know: your contract number, who needs assistance and where they are, who is looking after the sick person, when and how they can be reached...

To make your claim, you can : - download the allyz by Allianz application, create your account and then go to the "Insurance" section - or connect directly to: www.allianz-protection.comusing your policy number (beginning with AMDFR...) then go to the "Declare/complete your claim" section. If you do not have Internet access, you can contact us on +33 (0)1 42 99 03 95 from 9:00 a.m. to 6:00 p.m. Monday to Friday (metropolitan France time zone - not overt ).